Name: RPAG 101: How to Use the RPAG Scorecard to Get More Plans
Uploaded: 2025-11-20T19:00:49.987Z
Duration: 25 min 22 s
Description: RPAG 101: How to Use the RPAG Scorecard to Get More Plans

Transcript for "RPAG 101: How to Use the RPAG Scorecard to Get More Plans": everyone. Thank you for joining us today. In today's webinar, we'll be covering how to use the RPAG scorecard to get more plans. I'm Mark Van Riper. I'm director of customer growth here at RPAG, and joining me today is Alexis Patenaude, a solution engineer at RPAG. Alexis Patnaude is a solutions engineer here, and she is passionate about enhancing enhancing experiences in the world of financial technology. Utilizing expertise and customer support, financial analyst and RPAG, she is committed to delivering innovative solutions and exceptional service in the realm of finance and technology. But before we begin, just a quick reminder that all lines are muted and to please ask any questions that you have through the q and a feature. We will go over them at the end of our webinar. If we don't get to your question, we'll follow-up with you one on one. Alexis, take it away. Thank you so much, Mark. Hello, everyone. As Mark mentioned, my name is Alexis Patenaude, and I'm a solutions engineer here at RPAG. And today, we're gonna be covering how the RPAG scorecard system can help you win plans. On today's agenda, we'll talk about materials RPAG offers to help you become a scorecard expert. We'll be looking into how to create a prospect into the RPAG portal, getting them set up, adding in fund lineups, and then, of course, reporting, positions for prospects. So let me go ahead and share my screen here. Alright. So this screen may look familiar to many of us as RPAG members. This is our landing page. And as mentioned, we'll start off with some materials available to you to become a scorecard expert. So starting in our resource center, our resource center is a library of documents including educational material, marketing material, as well as industry related, documents. And we do have a specific section called investment due diligence here that actually has, different, documents available to help outline the scorecard system. So this is where we house our scorecard methodology, an explanation of our scorecard system, an overview. So some great materials to have on hand, especially when looking deeper into the scorecard itself. If you would like a more visual approach within our menu, we do offer some videos within RPAG University. So RPAG University is located under our resources section here. And RPAG University is a full video learning curriculum, curriculum, including how to videos, and videos on different areas of our RPAG portal, including our methodologies. So RPAG's scorecard is broken down, based on strategy. So we do have an active, passive, and asset allocation, methodologies available. With these videos, that are very short and comprehensive, you're sure to become an expert there. So, definitely take a look at both the resource center as well as RPAG University, to learn more about our scorecard. Now let's go ahead and take a look how we can utilize it to win more plans. So popping back into the RPAG portal here and to our landing page, we have our clients and prospects tab on the top right hand corner. Now this is where you'll see any clients, that have already been loaded into the system. And on the tab to the right, we have our prospects section. So very similar to the clients tab, this is where we house any prospects that have already been loaded into the system. You can search for these prospects or view them all. You can also add prospects in this section. So to add a prospect, we'll simply click on the plus sign and that will pop up with a data field. So here we'll notice that there are many different data points that we can add in in relation to our prospect, but many times we don't have all of this information. So another thing you'll notice is there's very few data fields that are actually completely necessary in order to build out our prospect. They're indicated by the asterisk. So for example, we'll have to give our prospect, a name. So we'll go ahead and call this one webinar prospect. We're able to enter in additional information such as type of activity as well as prospect status. Now with prospect status, however, we select the status, it actually does pull into our landing page as a snapshot of what's going on behind the scenes. So we can maybe this is an early prospect. Here, you'll see that we can actually enter in additional information such as estimated plan size, if we have a specific sales consultant on our team that we're going to assign to this prospect, and additional information. So here we'll need to enter in a plan name, select a plan type, and plan status. So we're gonna select the status as prospect to get it saved into the system. Once we've entered in those details, we can, either save and add an additional prospect if we have a few, or we can simply save, which will bring us to our newly created prospect page. So here we'll see any information that we input while we were creating the prospect to pull in directly to our webinar prospect page. If we'd like to leave this page and then come back to it, we would always be able to access the prospect directly from that tab, we were just in. So there's our webinar prospect. You'll notice on the far right hand corner, we do have a notes section. So this is where you're able to input, any applicable notes that might, come up having to do with the prospect. And then, of course, anyone else in your company who has access to the prospect will then be able to read those notes as well. So a great way to stay organized. You're also able to add in any addresses or key contacts. And if you'd like to add some customization to your reports, that you may be presenting to this prospect, you can always add in their logo, which will automate automatically aggregate into any report we generate. So scrolling down, we now have our prospect plan card. So this does look very familiar. It should look very familiar if, you've seen a client card in the RPAG portal. However, we do have this one marked as prospect. We still have our quick buttons, so fun lineup, scorecard, investment review, and fee benchmarking. And then if we select view plan, we will actually be taken to the prospect's plan page. Now you'll notice there is an additional notes section. This would be for any notes that are specific to the plan itself, rather than the prospect as a whole. We can actually edit in any additional information. So maybe as we, meet with the prospect or, do a little bit more digging in, 5,500 documents or other, publicly reported documents, we can add in additional information as we get it. And then we move on over to the right side and we get to the provider section. Now if you know who the provider is, this is a great opportunity to select that current provider and place them into the plan itself. However, with it being a prospect, sometimes we don't know who the current provider is. And in this section, we do have in our drop down the opportunity to select current provider. As a placeholder, this will allow us to move forward with all of our reporting, if we don't have that information. So we'll go ahead and save that here. Now once we have that filled out, we can scroll down a little bit further and we move into our five teal cards. Now the one we're gonna be focusing on today is going to be the investments card. So one of the reports we'll be taking a look at is an investment review and how to position it, towards prospects specifically. So we'll first need to fill out an investment lineup. So let's go ahead and click on our investment card here. If we know the investment source and product, we can place that into these drop down menus. If not, open architecture and all is a completely acceptable, selection to make. We'll go ahead and save. Once that's saved, we have a couple of different methods we can use to upload the plan lineup. Now, again, with prospects, sometimes you're able to find the lineup within a 5,500 filing or maybe the prospect was able to provide that to you. If so, this is exactly how you would add it in, either by utilizing the upload Excel function, utilizing the RPAG template to then drag and drop, into our fund lineup to upload it, or we can manually update that fund lineup by selecting the add funds button and typing in the tickers, CUSIPs, or fund names directly into our search bar here and adding them manually into our fund lineup. So, I do actually have an Excel template downloaded, so we can upload that directly into our, fund lineup here. And move on with our reporting. Now in the case that we're not able to find a fund lineup, the current fund lineup of the plan, there is a another option we do have available. You can put in a proposed lineup or a fund menu that you may have already done additional due diligence on. That will still work great for creating a, presentation to prepare for that prospect. So we do need to get a fund lineup into this investments card, to move forward with our reporting. So here we do see, our funds, their current score, whatever asset balance is available. Once we've confirmed that, we can move to our bottom section where we see reports available. So, again, today we're gonna go ahead and start with the fiduciary investment review. So we can make that selection here, and it will bring us into our fiduciary investment review report builder. So we'll first need to give the report a name. This one we will call for our webinar. We can go ahead and click start. We are then presented with a three step process. So step one is going to be to review the plan lineup. So if we go ahead and select review here and scroll down, we have a list of the funds, that we've added into that investments card. Now, again, if we need to make any changes, or add any funds, take away any funds, you are able to do so directly from this step. So utilizing the edit buttons on the left hand side will allow you to edit a fund or delete a fund from the lineup. We do also have an edit button available at the top section here, which you're able to select, to change asset balances, delete funds, even add in if there's any additional costs. Of course, our Add Funds button. If we're just looking to quickly add a couple of funds into the lineup, we can select that plus sign button to then add our funds. Any changes that we make within this step, we will see reflected in the investments card back on our plans page, so in that prospect plan page. Do keep that in mind. A couple additional features we have available within step one, if we'd like to just take a look at an overview of the lineup, we can click our drop down menu here and maybe look at score history, so how the funds in the lineup have done historically. We can also take a look at returns. So, again, this is just giving us a snapshot of the fund lineup health. We do also have a toggle chart available that lets us know the breakdown of the plan itself and how our funds are scoring here. So once everything looks good, and we'd like to move on to the next step, we can simply select confirm once and then twice to get our check mark. And that will allow us to move on to step two. So step two is the consideration step. And in this step, for prospect purposes, this is where we would propose any fund changes or, propose any funds that, we would recommend in the lineup. So the system will actually have you select a mapping strategy to start. You may be familiar, but we'll quickly go over each mapping strategy available. Hovering over these question mark icons will also let you know, what each of these mapping strategies entails. So, first, RPAG CIT focus list. We do have a map all funds and map only funds up for elimination option. By selecting either of these options, we're letting the system know to pull funds from the RPAG CIT focus list and use them as recommended funds, if there is a valid replacement. So for MAP all funds, it will take all of our funds in the lineup into consideration. For MAP only funds up for elimination, it will only take into consideration the funds that are being marked up for elimination, by the system. My Fund menu allows you to select a custom My Fund menu, and the system will then only pull recommended funds directly from that fund menu. You are able to create a My Fund menu in the portal within menu. This is great if you have a list of funds that you've already done due diligence on, or maybe possibly, utilize quite often. You can create a My Fund menu and the system will pull directly from that list for any funds that, may be up for elimination. And lastly, we have our provider product, mapping strategy. So the provider product is going to take into consideration the investment source and product that we've selected and recommend funds strictly based on that. Now, something to keep in mind here for our prospects, we did select open architecture and all, meaning the system is going to be looking at all funds in all of open architecture to make those recommendations. In this case here, let's go ahead and select our RPAG CIT focus list to map funds up for elimination. Select Next, And the system is reading a fund up for elimination and recommending, that, RPAG CIT, focus list fund as our consideration. Now within this step, we do have quite a bit of flexibility. So any funds that you would recommend keeping in the lineup, you can just leave as no action or if they're being recommended differently by the system, you can utilize our drop down menu to, override that consideration. You're also able to add in your proposed funds. So again, maybe for a prospect, we have a list of higher scoring funds, or better performing funds that we would like to show the client, or prospect, we can simply click the plus sign on the far right hand side and add in that fund name. Now we can do fund research directly from this step as well, utilizing the filter icon. As you'll see, the system is automatically going to select, the mapping strategy as the investment source and product we selected. However, we are able to narrow this down if we wish by simply clicking on the drop down menus, selecting a specific provider, or leaving it as is. The system will also always map funds asset class to asset class. So, For example, the fund that we've selected to choose an alternative for is a large cap value fund. Therefore, the system is going to automatically set that filter. However, we can of course override this again and make adjustments as necessary. If we click search, the system is going to pull, again, this is directly from our focus list, our large cap value option, which we can then select as using for a proposed fund. Now, here you can dive even deeper, and do individual reports for whichever fund you're selecting, to propose. As an example here, we have this fund selected. We can choose Select Reports and within this section, run a variety of different reports on that individual fund to help show how the fund's performing as well as its score. In the case that we're proposing the addition of funds but no elimination, we can always, select the add to lineup, plus sign, so very bottom here. It does work the same way where we're able to add in the CUSIP ticker or fund name of the fund we're looking to show, or we can do research. And if it is added across from the add to lineup section, it will show it without any eliminations. Once we've made all of our adjustments within this considerations step, we can check our box and move on to step three, which is actually where we are able to build out the report. Our RPAG does offer templates available for our fiduciary investment reviews. However, it's important to keep in mind that these reports are completely customizable, and it's up to you as the advisor to make the selection of which modules you think will be important to show to your prospective clients. So, starting with our short version as our base here, we can actually click through, the features available to decide which ones will be most important to include in our output. Here, we can make our selections and drag and drop into our report layout. A couple modules that I always like to point out include our asset class review, which actually breaks down point by point each, fund that you choose to create an asset class review for. This is great for explaining the scorecard methodology and really breaking down why a fund is or is not receiving points in specific metrics. We can also include an expense comparison if we're looking to show side by side our funds. Once we've made the additions of any modules that we would like to include within our report, again, customization, we can drag and drop to change the order. We can delete modules or add them. We can then move on to downloading our report. Now, specifically for prospects, if we determine a report layout that we typically like to use for prospect meetings, that we're comfortable with, maybe it does include, key details there, we can always save it as a template to then use it in the future. So if we select save as template, we can name this template possibly, prospect layout or something along those lines. And then when we're creating a review, we can simply click the drop down, select that, prospects template, and use it in the future. So again, we'll go ahead and click done, and that will actually allow us to generate our report. This does take, around a minute to generate, so I do have one prepared for us. We can select the name. So if this does say fiduciary investment review, we can always, call it by the name of our meeting or update that as as, we would like. As we scroll down, we have our table of contents and market review. And again, each of these modules is able to be, customized, so, you can choose to include it or not in your final output. So we scroll down a bit further. We do also have our scorecard system methodology, which, again, is quite important, when presenting to a client. The RPAG scorecard system being a zero to 10 scale, often brings clarity to plan sponsors, especially when they're trying to understand why a fund might be scoring a specific way. So a great piece to include in your output. Each individual methodology based on strategy. And our scorecard report itself. So again, in step two when we created those considerations, we would actually be able to see which funds, were previously in the lineup, or are in their current lineup noted by a red character here. And then any funds that we are proposing or we would like to show, noted by a green character, and we can show that comparison side by side. And as we scroll through, of course, some additional modules to include within your report, to again show some of that value add to a prospective client. Now moving back into the RPAG portal, after walking through that report, we do have a couple additional reports that are oftentimes used for prospecting purposes. So in the case that you're looking for a couple quick documents maybe to send over to a prospect, maybe you are not looking for an entire review, we can simply click on scorecard underneath this reports section and run a variety of different reports specifically for the investment lineup that we put in place. So again, whether that is a proposed lineup that you are looking to show off or if it is a current lineup that you're looking to, shed some more light on, you can utilize any of these individual scorecard reports, select a quarter, and download them directly to your computer. Now with that, we have about five minutes left in our webinar today and I definitely want to spend some time answering some questions. So if anybody has any questions, please submit them into the Q and A tab, and I would be happy to answer them here. If we don't have time to get to them, I'm also happy to answer them one on one. Yeah. Alexis, great job. Wonderful presentation. I learn something every time you go through these. And on on behalf of RPAG, we'd like to thank you for attending today's webinar. We look forward to more product deep dives for our valued RPAG customers and moving forward empowering your practices to promote growth. Please respond to the survey that will populate your screen and give us your feedback on this webinar, and thank you again for your time. Have a wonderful day.